




As frontline leaders at the worksite, IBPO stewards are required to wear many hats. They are problem solvers, educators, organizers, and communicators. They are an integral part of a strong local that protects the rights and benefits of its members.
The resources provided below contain useful information and tips for successfully performing your duties and responsbilities as a steward.
Duty of Fair Representation—This is important!
The Art of Interviewing
Tips on Listening
Ten Tips for Writing a Grievance
Avoid the Top Ten Steward Mistakes!